Customer Testimonials
Very friendly, and helpful. Will focus on what you come in. Would recommend to a family or friend. I didn’t see my boi Eduardo Martínez on the list for sales reps. But 5/5 stars.
Laura Torres was patient, knowledgeable, efficient, not pushy, and made our car buying experience exciting and joyous. (I say that because we have been shopping for a while and most of the other dealerships we visited to test drive and check out cars we had seen on line were incredibly aggressive or just treated us like we didn’t matter once we explained we were still shopping and not necessarily ready to commit. Their loss! Plus, who can say spending or financing a huge chunk of change is joyous? Me, in my new whip, blasting heat with the sunroof open ...
We worked with Ryan to test drive and purchase the car we were interested in. He was very responsive to email before we came in and had everything ready when we arrived for our appointment. He was very down-to-earth and honest throughout the process. He was knowledgeable while also admitting what he didn't know. We found him very helpful, professional, with a good sense of humor during our visit. We also worked with Mark during the closing/ financing process at the end and he was great at explaining our options in an honest and candid way. Our overall experience was ...
The dealership was straightforward and the car we test drove looked the same as it did in the photos and description. The staff were knowledgeable, honest, and very helpful.
Great experience here. Their inventory is incredible and the value for the quality you get in these things makes a lot of sense. Our salesman Ray Cotto was great. Takes the stress right out of the process. Wants to help you, not hound you. Happy with the whole process
Great experience. Dealership has a little of everything and is easy to find value. Ray was great. No pressure, knows his stuff, and no BS.
We had a very long and exhaustive car shopping search, but left City VW feeling very happy and taken car of. The dealership was by far the most transparent and helpful, which was great to find after round after round of obfuscation from other dealerships. They were very close to lowest price, but we still went with them because good service should be rewarded.David was our Sales rep and was very delightful during the whole experience. As we were leaving we thought the gas tank was on empty, he quickly came back to check (it was already 45min after ...
We had a very long and exhaustive car shopping search, but left City VW feeling very happy and taken car of. The dealership was by far the most transparent and helpful, which was great to find after round after round of obfuscation from other dealerships. They were very close to lowest price, but we still went with them because good service should be rewarded. David was our Sales rep and was very delightful during the whole experience. As we were leaving we thought the gas tank was on empty, he quickly came back to check (it was already 45min after ...
I came in to City looking to buy a new Jetta. I mostly delt with JP Scala. He was knowledgeable about the car I was interested in. He was so nice. He kept asking me if I needed anything. Over all I bought the car and I love it!!! Great place, very friendly staff!!!
Unlike most dealers, Ray Cotto was listening to what i specifically want. He wasn't trying to sell something that i wasn't looking for. Most of the dealers want to go right away to your credit score; Ray, instead took me to the lot, let me look at the vehicle then offered me test drive. Through entire transaction he was attentive and doing the best he can to expedite financing process. Gentleman who handled financing portion was very professional and made process as smooth as possible. With Ray's experience , and customer service i was able to leave dealership satisfied.
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