Customer Testimonials
City VW was very efficient and honest throughout my process, which was very quick. I appreciated the professionalism, customer service, and willingness to work with me.
MUY BUEN SERVICIO LUIS GONZALEZ ME AYUDO CON MI MUEVO AUTO VOLKSWAGEN JETTA R-LINE
Great Service! We had been looking for a new car and contacted City VW of Chicago to see what our options were. Ryan was a big help for the beginning. He was always very detailed and made sure to keep us updated as he tried to find a vehicle that checked all of our boxes. We ended up with a new 2020 Tiguan which we love!!!!
Great!!!!!!!
Spent a good deal of time researching the Golf Alltrack and what local inventory options would be. After four dealerships and several test drives, JP, Sam and the team at City VW stood out in knowledge, professionalism and follow up. I *love* the car and expect to for many years to come.
Great Service! We had been looking for a new car and contacted City VW of Chicago to see what our options were. Ryan was a big help for the beginning. He was always very detailed and made sure to keep us updated as he tried to find a vehicle that checked all of our boxes. We ended up with a new 2020 Tiguan which we love!!!!
Our first VW and our fist time at City. Ernie was knowledgeable and made the buying process easy and more importantly we feel great about our purchase! If your considering a VW definable go see him!
Overall a great experience. Ernie was respectful of my schedule and was dialed in to what I was looking for. He made the process smooth and we found my car quickly. I was glad that he wasn’t persistent or pushy. He also has offered help with a couple small requests as I transition into this vehicle. The dealership was clean and the amenities were there.
I recently purchased a Volkswagen Passat TDI from City Volkswagen of Chicago. The salesperson who assisted me, Edgar Anaya was very patient and helpful. Edgar allowed me to test drive three different vehicles and provided me with the carfax report and the Certified Pre-Owned inspection report for each vehicle. I was being very careful about this purchase and Edgar made the whole experience very relaxed. I've already told several friends how much I enjoyed my experience of purchasing this vehicle. No high pressure sales tactics; just honest people who helped me make a very important purchase decision.
City VW Chicago customer services is second to none. The salesperson I had was amazing. He was patient and very knowledgeable. When I’m ready to purchase another car I’m going back to City VW Chicago. If you are looking I recommend you to go see Ernie.
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